Terms of service

Terms of Service

Last updated: July 13, 2026

These Terms of Service govern access to and use of UrbanThread81.space, including its products, content, features, and related services.

Throughout these Terms, “UrbanThread81,” “we,” “us,” and “our” refer to the operator of this website. “Customer,” “user,” “you,” and “your” refer to any person who visits the website, creates an account, or places an order.

By accessing the website or purchasing a product, you agree to these Terms.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction.

Customers under the applicable age of majority may use the website only with the permission and supervision of a parent or legal guardian.

You may not use the website or its products for unlawful, fraudulent, or unauthorized purposes.

2. Website Use

UrbanThread81 provides access to an online retail store offering women’s fashion products and related services.

We may:

  • Update website content
  • Modify product collections
  • Add or remove website functions
  • Restrict access for maintenance or security
  • Discontinue products
  • Correct errors or inaccurate information

We do not guarantee uninterrupted access at all times.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, colors, sizes, measurements, and features accurately.

However:

  • Colors may vary between screens
  • Measurements may have minor variations
  • Product appearance may vary slightly between production batches
  • Packaging may change
  • Images may include accessories not included with the purchase
  • Fit may vary depending on body shape and personal preference

Customers should review the product description and available sizing information before purchasing.

Minor differences that do not materially affect the product’s intended use do not automatically constitute a defect.

4. Product Availability

All products are subject to availability.

We may:

  • Limit purchase quantities
  • Discontinue a product
  • Update available colors or sizes
  • Cancel an item that becomes unavailable
  • Restrict delivery to certain destinations

If a paid item becomes unavailable, we may offer a replacement, store alternative, or refund.

5. Prices and Currency

Product prices are displayed in the currency shown on the website or selected through available currency settings.

Prices may change without notice. A price update will not normally affect an accepted order.

If a product is displayed with an obvious pricing or technical error, we may contact the customer before fulfillment. The customer may confirm the corrected price or cancel the affected item for a refund.

6. Payments

Customers must provide accurate and authorized billing information.

By submitting an order, you authorize the applicable payment provider to charge the total amount displayed at checkout.

Payments may be processed by independent payment service providers. Their separate terms, security procedures, and privacy practices may apply.

We do not guarantee approval of any payment method.

7. Order Acceptance

An order confirmation acknowledges receipt of the order but does not always guarantee final acceptance.

We may refuse or cancel an order because of:

  • Product unavailability
  • Incorrect pricing
  • Payment failure
  • Suspected fraud
  • Shipping restrictions
  • Incomplete information
  • Unusual order quantities
  • Violation of these Terms

If a paid order is canceled, the applicable amount will be returned to the original payment method.

8. Shipping and Delivery

UrbanThread81 offers free worldwide standard shipping.

The estimated delivery period is 7–10 days, subject to the terms of our Shipping Policy.

Delivery estimates may be affected by customs, weather, carrier interruptions, holidays, address errors, remote destinations, or other circumstances outside our reasonable control.

If we become unable to meet a promised shipping timeframe, we will communicate available options in accordance with applicable requirements.

9. Returns and Refunds

Eligible items may be returned free of charge within 30 days of delivery.

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

10. Taxes, Customs, and Import Charges

Applicable sales taxes may be calculated during checkout.

International orders may be subject to customs duties, import taxes, brokerage charges, or local fees imposed by the destination country.

Unless these charges are expressly included at checkout, they are generally the responsibility of the recipient.

Free shipping refers to the standard transportation charge and does not necessarily include government-imposed import charges.

11. Promotions and Discount Codes

Promotional offers may:

  • Have expiration dates
  • Apply only to selected products
  • Require a minimum order
  • Be limited to one use per customer
  • Exclude certain combinations
  • Be unavailable after an order is completed

Promotions have no cash value unless otherwise stated.

We may cancel or correct a promotion affected by misuse, fraud, or a technical error.

12. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping information
  • Reviewing product details before purchasing
  • Selecting the appropriate size and color
  • Keeping account credentials secure
  • Monitoring shipment tracking
  • Following care instructions
  • Inspecting products after delivery
  • Contacting support promptly when assistance is required

We are not responsible for avoidable delivery issues caused by inaccurate information submitted by the customer.

13. Prohibited Activities

You may not:

  • Use the website for illegal purposes
  • Submit false information
  • Use unauthorized payment methods
  • Attempt fraudulent refunds or chargebacks
  • Introduce viruses or malicious code
  • Circumvent website security
  • Gain unauthorized access to systems or accounts
  • Copy or scrape website content without permission
  • Interfere with website performance
  • Impersonate another person
  • Infringe intellectual property rights
  • Use automated tools in a harmful or unauthorized manner

We may restrict access or cancel orders when prohibited activity is suspected.

14. Intellectual Property

The UrbanThread81 name, visual identity, website layout, written content, graphics, photographs, product presentation, and marketing materials are owned by or licensed to UrbanThread81 unless otherwise stated.

Content may not be copied, reproduced, republished, distributed, sold, modified, or commercially exploited without prior written permission.

Limited personal and noncommercial use of the website is permitted.

Third-party names, marks, and materials remain the property of their respective owners.

15. Customer Reviews and Submitted Content

When you submit a review, image, comment, suggestion, or other content, you confirm that:

  • You have the right to submit it
  • It is accurate to the best of your knowledge
  • It does not violate another person’s rights
  • It is not unlawful, abusive, misleading, or defamatory
  • It does not contain malicious code or unauthorized advertising

You grant UrbanThread81 a non-exclusive, worldwide, royalty-free right to display, reproduce, and use the submitted content for legitimate business and marketing purposes, subject to applicable law.

16. Third-Party Services and Links

The website may use or link to services provided by:

  • Payment processors
  • Shipping carriers
  • E-commerce technology providers
  • Analytics providers
  • Social media platforms
  • Other external websites

We do not control independent third-party websites and are not responsible for their content, availability, or separate practices.

17. Disclaimer

To the fullest extent permitted by law, the website is provided on an “as available” basis.

We do not guarantee that:

  • Access will always be uninterrupted
  • Every website error will be corrected immediately
  • Every product will remain available
  • The website will work with every device or browser
  • Product colors will appear identically on every screen

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by law, UrbanThread81 will not be liable for indirect, incidental, special, or consequential loss resulting from website use, third-party services, or circumstances outside our reasonable control.

Our total liability relating to a specific order will generally not exceed the amount paid for that order, except where applicable law requires a different remedy.

19. Indemnification

To the extent permitted by law, you agree to indemnify UrbanThread81 against claims, losses, and reasonable expenses arising from:

  • Your unlawful website use
  • Your breach of these Terms
  • Your infringement of third-party rights
  • Fraudulent information or activity submitted by you

20. Termination

We may suspend or terminate access when a user violates these Terms or creates a reasonable risk to our customers, business, systems, or service providers.

Terms that by their nature should survive termination will remain effective.

21. Severability

If a provision of these Terms is held invalid or unenforceable, it will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

22. Governing Law

These Terms are generally governed by the laws of the State of Texas and applicable federal laws of the United States.

Mandatory consumer protection laws applicable in the customer’s place of residence remain unaffected.

23. Changes to These Terms

We may revise these Terms to reflect changes in our store, products, technology, or legal obligations.

Updates will be published on this page with a revised “Last updated” date.

24. Contact Us

Questions about these Terms may be sent to:

UrbanThread81
113 Springfield Circle
Waxahachie, TX 75165
United States

Email: support@UrbanThread81.space
Phone: (214) 796-5410